How we collect, use, share, and protect your information — explained in plain language, with the legal detail when you need it.
Family Pathways LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
This Policy applies to our websites, landing pages, forms, questionnaires, courses, coaching programs, communities, scheduling pages, payment pages, and related online services.
Family Pathways LLC (“Family Pathways,” “we,” “us,” or “our”) is a coaching and education company providing parent and family coaching, educational resources, family strategy, support navigation, digital programs, and related services.
Family Pathways is a non-clinical coaching and education business. Professional licenses or credentials held by members of our team are part of their professional background and do not change the nature of the services provided through Family Pathways.
Our Services do not create a healthcare or other licensed professional relationship.
Family Pathways LLC is based in New Hampshire.
Mailing Address:
Family Pathways LLC
700 Smith St #61070
SMB# 116159
Houston, TX 77002
Phone: (617) 468-8976
Email: [email protected]
Depending on how you interact with us, we may collect:
Payment card information is processed by third-party payment providers such as Stripe. Family Pathways does not intentionally store full payment card numbers on its own systems.
Some Family Pathways tools use predefined response choices to help adults reflect on family patterns, communication, home structure, and available support options.
These tools are intended for education, planning, and self-reflection.
Our marketing questionnaires are not designed to collect a child's name, exact date of birth, medical records, medication information, or detailed health history. Where age information is requested, we generally use broad age ranges.
Please avoid submitting unnecessary sensitive personal information through marketing forms, questionnaires, or other general website forms.
When you use our websites, certain information may be collected automatically, including:
We may collect information through:
We may use personal information to:
Family Pathways uses advertising and attribution technologies that may include the Meta Pixel and server-side conversion or attribution tools.
These technologies may help us understand whether advertising resulted in general website actions such as:
Information transmitted for advertising measurement may include identifiers such as IP address, browser information, cookie identifiers, or hashed contact information where supported and permitted.
We do not intentionally transmit individual questionnaire responses, questionnaire scores, personalized report categories, or the detailed content of questionnaire selections to Meta or other advertising platforms.
Our advertising events are intended to measure general actions rather than the personal circumstances described within an educational questionnaire.
We may also use audiences based on general website engagement or customer relationships where permitted by applicable law.
We may use Eboov for video hosting, lead attribution, and server-side advertising measurement.
For example, Eboov may help identify that a person who submitted an opt-in form originally arrived from a particular advertising campaign.
Eboov and similar platforms may process information necessary to provide attribution, analytics, or advertising measurement services on our behalf.
Our websites may use cookies, pixels, analytics technologies, and similar tools to:
Some cookies are necessary for website functionality. Others are used for analytics or advertising.
Where required by applicable law, we request consent before using non-essential advertising or analytics technologies.
You may also be able to control cookies through your browser or through privacy controls made available on our website.
Where applicable law requires us to recognize an eligible universal opt-out preference signal, such as Global Privacy Control, we will honor that signal as required.
If you subscribe to our email communications, we may send educational content, announcements, event invitations, and promotional offers.
You may unsubscribe at any time using the unsubscribe link included in marketing emails.
Transactional or account-related communications may still be sent when necessary to provide a product or service you requested.
If you separately opt in to receive SMS communications from Family Pathways, we may send the types of messages described when you provide consent.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out and HELP for assistance.
Consent to marketing SMS messages is not intended to be a condition of purchasing a Family Pathways product or service.
Mobile information and SMS consent information will not be sold or shared with third parties for their own marketing purposes.
Family Pathways does not sell personal information for monetary consideration.
However, certain disclosures involving advertising technologies may be considered a “sale,” “sharing,” or processing for “targeted advertising” under some U.S. state privacy laws even when no money is exchanged for the information.
Where applicable law provides you with an opt-out right, you may exercise that right as described in the Your U.S. State Privacy Rights section below.
We do not intentionally use individual educational-questionnaire responses or personalized report results to create advertising audiences.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including:
Retention periods may vary depending on the type of information and the reason it was collected.
You may request deletion when applicable, subject to information we are legally or reasonably required to retain.
Family Pathways LLC is based in New Hampshire and serves clients nationwide.
Depending on your state of residence, the type and volume of information we process, and whether a particular state privacy law applies to Family Pathways, you may have some or all of the following rights under applicable state privacy laws, including laws in states such as New Hampshire, California, Colorado, Connecticut, Virginia, and Utah:
These rights are subject to the scope, definitions, thresholds, exceptions, and verification requirements of the law that applies to your request.
To exercise a privacy right, email [email protected] and include “Privacy Request” in the subject line.
We may request information reasonably necessary to verify your identity and process your request. Where applicable, an authorized agent may submit a request on your behalf.
We will respond within the timeframe required by applicable law.
If applicable state law gives you the right to opt out of targeted advertising or qualifying sale/sharing of personal information, you may submit a request at [email protected].
Please use the subject line “Advertising Privacy Request.”
Where legally required, we will also honor supported universal opt-out mechanisms or preference signals.
If you are located in the European Economic Area, European Union, or United Kingdom, applicable privacy law may provide rights including:
Depending on the activity involved, our legal basis for processing may include providing a product or service you requested, our legitimate interests in operating and improving Family Pathways, your consent, and compliance with legal obligations.
Where consent is legally required for advertising or similar non-essential tracking technologies, we will seek consent before using those technologies.
Because Family Pathways is based in the United States, personal information may be processed in the United States or other countries where our service providers operate.
To exercise an applicable privacy right, contact [email protected].
Family Pathways Services are intended for adults age 18 and older.
We do not knowingly offer accounts, marketing forms, or coaching enrollment directly to children under 13.
Parents and other adults using Family Pathways may provide general information about family circumstances. Our marketing questionnaires are designed to avoid directly identifying a child and generally use broad age ranges rather than exact dates of birth.
Please do not submit a child's unnecessary identifying or highly sensitive information through general marketing forms.
If you believe information was collected directly from a child under 13 without appropriate authorization, contact us at [email protected].
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, database, transmission method, or storage system can be guaranteed to be completely secure.
Our Services may contain links to websites or services operated by third parties.
Their privacy practices are governed by their own policies, and Family Pathways is not responsible for third-party privacy practices.
We may update this Privacy Policy from time to time.
The updated policy will be posted on our website with a revised effective date. Where required by law, we will provide additional notice of material changes.
For questions, requests, or concerns regarding this Privacy Policy:
Family Pathways LLC
Email: [email protected]
Phone: (617) 468-8976
Mailing Address: 700 Smith St #61070, SMB# 116159, Houston, TX 77002
Website: www.ourfamilypathways.com
Email: [email protected]
Phone: (617) 468-8976
700 Smith St #61070 SMB# 116159, Houston, TX 77002
Website: www.ourfamilypathways.com